Cheryl Gould is a consultant and learning facilitator. Cheryl Gould has been delivering workshops and coaching trainers on more than 200 library topics for the past 16 years through her library consulting business and InfoPeople. She will be leading various workshops throughout the day on stress management, communication and tough customer service situations.
- Got Stress?Room 409AB | 11:00 amAwesome CommunicationRoom 409AB | 1:45 pmMastering Tough Customer Service Situations
Room 409AB | 3:00 pm